Sales Representative II

QUALIFICATIONS/EXPERIENCE

Education

•         Bachelor in Science /B Pharma/  BE/ BTech in Biomedical Engineering / Bio-instrumentation, Electronics

•         PG degree in Business Management (preferred)

Relevant prior Experience and Knowledge which will be useful in current role

•         5 – 8 years’ sales experience - TM

•         Selling of knowledge based product from MNC/Company of repute

•         Experience in Managing / mentoring team members (preferred)

•         Willing to travel extensively

PERFORMANCE SKILLS

Skills required for successful performance in this Role

Communication skills and Interpersonal skills

•         Good verbal communicator and presenter – Good command over English and Regional language

•         Professional presentation and "Presence"

•         Professional standard of written and verbal communication to sales team and customers

•         Ability to quickly establish credibility with all levels of customer base

•         People and Relationship building Skills including Networking Skills

Technical Knowledge

•         Sound clinical and technical knowledge of Spine Therapy products would be an added advantage

•         Strategic mindset in planning and driving marketing strategies and managing customers

Business partnership

•         Customer focused: Should have an ability to engage the customers & partner to ramp up business support at the same time being able to deliver value.

•         Demonstrated grit in handling challenging customers.

•         Understanding and ability to collaborate with channel partners.

•         Good influencing and convincing skills.

•         Ability to work effectively in a team environment.

TRAITS

Competencies that will help to successfully accomplish the job

Result oriented

•         Always demonstrates tenacity to achieve assigned AOP and complete the assignment despite challenges

•         Well organized, able to set and reset priorities, willing to work extended hours (sometime even beyond call of duty hours) to support emergency cases.

•         Demonstrate Patience and perseverance while handling customers.

•         Self-Starter, high on initiative

Learning Agility

•         Agile to keep acquiring and updating product and process knowledge, undergo training.

•         Has ability and willingness to learn from experiences and applies past learning to new situations and changing situations successfully

•         Eagerness to learn and expand responsibilities

Change agility

•         Adaptability and flexibility -  to work in a dynamic and complex environment

•         Accepts change and motivates self and others to adapt to change

•         Flexible, resourceful, adaptable, and thoughtful

TRAITS

STRONG INDICATORS

Mission Values

•         Identifies with the six tenets of the Mission – Contribution to human welfare, Growth, Quality, fair Profit, recognize the worth of people and good corporate citizenship.

Compliance & Integrity

•         Models the highest standards of honesty, ethics, and integrity.   

•         Consistently promotes and adheres to letter and spirit of Medtronic Code of Conduct, all applicable laws, and company policies.

•         Promotes and ensures an environment where ethical behavior is expected and unethical behavior is not tolerated; expeditiously takes appropriate action when problems occur.

Execution

•         Demonstrate Product, Disease and Competition Knowledge

•         Demonstrate the required Selling Skills for effective Customer Interaction

•         Demonstrate Customer focused discussion         

•         Consistently delivers results on time and exceeds expectations

•         Clarifies and aligns resources for faster execution

•         Looks at different ways to align resources for better outcomes

•         Continually monitors progress and makes adjustments.

•         Takes accountability to produce agreed upon results.

Clear Thinking

•         Problem solver:  Resolves issues of customers / distributor /KOL in territory.

•         Making sound decision in absence of full data.

•         Communicates complex matters to Internal (Medtronic people) and other external stakeholders with appropriate clarity and simplicity.

Driven to Win

•        Consistently achieves high outcomes under varied circumstances.

•        Doesn’t allow degree of difficulty to stand in the way – finishes what he/she started.

•        Demonstrates high capacity for work.

•        Taking on significant challenging responsibilities

•        Pursues work with passion and drive

External Focus

•        Operates with customer interests clearly in mind.

•        Interacts regularly with customers and seeks inputs.

•        Well informed regarding market and industry / competitors operating in territory.

•        Explores new opportunities and asks informed questions.

Inspires Others

•        Works in partnership with diverse team members to build a unified vision that inspires and engages them

•        Understands what matters to individuals and teams

•        A source of positive energy and enthusiasm

•        Motivates others to achieve beyond what they thought possible