Clinical Territory Manager, Northern CA (East Bay)
CAREERS THAT CHANGE LIVES: #MDTDiabetesReferralCampaign
Medtronic is seeking a Clinical Territory Manager (CTM) to support the education and training of the company's products to Health Care Professionals and patients. CTMs serve as the face of the company and are field clinical diabetes experts. CTMs report to the Clinical District Manager aligned to their specific district.
We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.
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DIABETES BUSINESS DESCRIPTION:
The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We’re committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions are designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.
A DAY IN THE LIFE:
- Educates patients, physicians, nurses, educators, and other health care professionals (HCPs) regarding the importance of intensive management of patients with diabetes using Medtronic Diabetes products
- Serves in a role that indirectly supports sales activities
- Collaborates with sales counterpart to develop and implement territory growth strategy
- Troubleshoots clinical and technical issues regarding Medtronic products and therapy
- Assists HCPs in assessing and managing patient’s Medtronic therapy to help ensure positive outcomes
- Consults and presents to individuals and groups on behalf of Medtronic Diabetes
- Plans, organizes, and manages assignments within allotted budget
- Travels in assigned territory on a regular basis and attends seminars, symposiums and special events as directed
- Collaborates with other Medtronic Diabetes departments to ensure optimal patient experience
- Participates in ongoing competency development through an array of medium including in-person and web-based training
- Conducts on-site education and / or consulting related to the management of patients with Diabetes using Medtronic Diabetes products, which may include demonstrating products, providing customer case and sales support, and/or training individuals on Medtronic Diabetes products.
- Supports field personnel in providing the best possible outcomes and service for Medtronic customers, which includes consulting with and/or educating Health Care Professionals (HCPs) on Medtronic Diabetes products and/or patient therapy management.
- Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
- Participates in conventions, forums, and meetings to increase product awareness.
- Identifies and facilitates execution on growth opportunities with Diabetes Sales and Clinical Support Team.
- Serves as a technical resource to support sales of a specific medical Diabetes products and/or solutions.
- Responsibilities may include the following and other duties may be assigned.
MUST HAVE - MINIMUM REQUIREMENTS:
TO BE CONSIDERED FOR THIS ROLE, PLEASE BE SURE THE MINIMUM REQUIREMENTS ARE EVIDENT ON YOUR RESUME
- Associates and 4 years clinical experience, or Bachelors with 2 years of clinical experience
- A valid registered license in one or more of the following fields:
- Registered Nurse (RN)
- Registered Dietitian (RD)
- Physicians Assistant (PA)
- Nurse Practitioner (NP)
- Pharmacist
NICE TO HAVE:
- Bachelor’s degree Preferred.
- Certified Diabetes Educator (CDE) or Certified Diabetes Care and Education Specialist (CDCES) preferred.
- Prior sales experience.
- Experience utilizing Microsoft Office Products: Word, Excel, PowerPoint, Outlook
Skills/Activities:
- Ability to read, interpret, and understand various medical periodicals.
- Ability to professionally write reports, business correspondence, and procedure manuals.
- Maintain professional license(s) within locations of employment
- Ability to apply critical thinking and demonstrate solution-oriented approach to challenging situations
- Ability to effectively train and present information, as well as respond to questions from groups of medical professionals, clients, and the general public
- Must demonstrate professional business etiquette and protocol when interfacing with customers, patients and medical professionals
- Ability to apply complex mathematical equations (knowledge of basic algebra and geometry)
- Ability to calculate figures and amounts such as percentages, discounts, interest, commissions, proportions, area, circumference, and volume.
- Strong planning, organization and work prioritization skills.
- Strong communication (verbal and written) skills to customers, patients co-workers and members of management
- Basic working knowledge of Microsoft Office applications and willingness to learn new platforms.
PHYSICAL JOB REQUIREMENTS:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer. Travel is required. Must be able to drive approximately 85% of the time within assigned territory and may require overnight travel. Ability to drive over four hours consecutively. Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.
The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.
ABOUT MEDTRONIC:
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
