Associate Customer Service Specialist
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- 170007X9 Numéro de demande de personnel
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- May 16, 2017 Date de publication
Merci de votre intérêt pour le poste de Associate Customer Service Specialist. Malheureusement, le poste est comblé, mais vous pouvez effectuer une recherche dans nos 1,349 emplois vacants en cliquant ici.
DESIRED/PREFERRED EXPERIENCE & QUALIFICATIONS:
- 2+ years of experience in customer care, helpline or patient support role, in a Customer Care and/or Sales Associate capacity.
- 2-3 years experience in the BPO/Call center or Shared Services environment, preferably with ANZ/APAC markets
- Experience in medical device or healthcare industry preferred but not required
- Excellent communication and interpersonal skills with demonstrated ability to build strong patient relationships
- Solution orientated with a “can do” attitude and proactive, bias for action nature
- Demonstrates initiative and innovation to generate ideas and solutions in different situations
- Results orientated – Self-motivated and positive
- Proven evidence of Medtronic Leadership Traits:
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Shape- Demonstrates global business acumen, thinks critically and makes sound decisions, sets strategic direction
Engage- Collaborates and creates alignment; attracts, deploys, and develops talent; fosters diversity and inclusion
Innovate- Focuses on patient and customer, generates breakthrough ideas, initiates and leads change
Achieve- Sets high standards, instills operational excellence, drives accountability, models ethical behavior
BASIC QUALIFICATIONS:
- Fluent in English
- MS Office Advanced Proficiency
- Tertiary degree
