Surgical Closure Specialist - (Indianapolis)

Careers That Change Lives

Bring your talents to an innovative medical technology and healthcare solutions leader.  We deliver with the training, mentorship, and guidance to build your future success.

The territory is based in Indianapolis and covers all of Indiana.

A Day in the Life:

The Wound Management Specialist position, reporting directly to the Area Sales Manager, is responsible for meeting and exceeding sales goals by advancing high quality medical supplies such as Sutures and Topical Skin Adhesives; utilizing a solution based concept sale to the hospital marketplace within the assigned territory.

Key Responsibilities:

• Discover customer priorities through current state assessment to determine pain points, economics, quality of care issues, staff morale and beyond.
• Effectively build an account plan which incorporates consolidated account-level data on sales, short term and medium term goals and customer mapping with VAC members and other stakeholders.
• Demonstrate ability to go broad with a value analysis committee (VAC) or similar personnel by sharing a mix of both economic and clinical messaging with key decision makers.
• Use Salesforce.com and Cognos to research account data, capture key finding about VAC members and input pertinent business data to allow for accurate forecasting.
• Convert product’s technical features and benefits into financial/safety related messages per relevant audience.
• Identify, prioritize and recruit potential clinical and economic champions according to relevant criteria. Prepare champions for VAC meetings.
• Build rationale for a clinical evaluation with key decision-makers so that the evaluations are expected to succeed an intended primarily to demonstrate clinical acceptability.
• Identify opportunities to efficiently deliver hands-on training outside of the OR and selectively prioritize opportunities to be physically present during product use.
• Develop pre-call plans for quarterly reviews with customers: defining data to share, issues to discuss and agreements/action plans to pursue. 
• Collaborate and invite colleagues from other COTs to join at appropriate discussion points with customer to drive cross-portfolio sales.
• Meet and exceed assigned quota and sales objectives including assigned quota uplift.
• Utilize technology and data to analyze territory, effectively target accounts and pre-call planning.
• Organize and maintain storage locker, samples and other sales material.
• Maintain knowledge of the current industry / competitive landscape including, GPO’s, healthcare economics, reimbursement, competitors and competitive products etc.
• Interact with Marketing, Customer Service, and other internal departments.
• Resolve customer complaints in accordance with Company policy, and advises sales management promptly of any situation beyond the Sales Representative’s

Responsibilities may include the following and other duties may be assigned.

• Promotes and sells Medtronic's Medical/Scientific Equipment products and services including non-implantable medical or scientific equipment products and/or services (e.g., diagnostic medical equipment, medical imaging machines, medical laboratory equipment, and non-implantable medical devices) within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
• Responsible for developing, building, and strengthening long-term relationships with stakeholders including hospitals, physicians, and Radiology and Surgical personnel.
• Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's Medical/Scientific Equipment products and/or services.
• Conducts and/or evaluates market research including customers and competitors activities.
• Develops and/or implements market development plans/strategies and changes as needed.
• Assesses customer needs and feedback regarding new products and/or modifications to existing products and communicates to internal stakeholders including R&D, Operations and Marketing.