Strategic Account Manager- Endoscopy- Memphis

Careers that Change Lives

Our space, the medical device and healthcare industry, is rapidly changing.  It always has been that way.  With remote monitoring, wearables, robotics, AR/VR, telemedicine, and much more, agility and responsiveness are key to our success.  Experience what it’s like to work at a company with an exciting product pipeline full of patented inventions driving innovation in the healthcare space.

MEDICAL SURGICAL BUSINESS DESCRIPTION

The Medical Surgical Group is part of Medtronic plc, the global leader in medical technology. We are committed to ongoing breakthrough developments in leading-edge technology, unrivaled service and support, and uncompromising leadership. From advanced energy-based surgical devices to decades of experience across areas of respiratory care, we offer unmatched clinical and economic value through our range of market-leading brands. Our trusted technologies deliver performance and inspire confidence through a comprehensive approach that takes every element of a patient's health into careful consideration. 

A Day in the Life

The Strategic Account Manager (SAM) is a field-based Medtronic Gastrointestinal sales position. This individual will call on healthcare organizations, primarily hospitals, in a defined geographic area. The SAM will serve as a customer facing product expert primarily responsible educating physicians and nurses on the clinical advantages of the entire GI product portfolio. The position is focused on expanding the utilization of GI products through market development and sales-oriented activities. Additionally, the SAM is required to continually develop their clinical knowledge to serve as a product expert for the company. By doing so, they can convey information in an effective manner to help support optimal utilization of the full product portfolio to the widest range of health care providers.

PLAN & EXECUTE

• Achieve monthly, quarterly and annual sales quotas by driving incremental product adoption through delivery of clinical knowledge primarily focused on the Gastrointestinal (GI) tract and Hepato-Pancreato-Biliary (HPB) anatomy.
• Thoroughly understand product line features, benefits and proof sources.
• Routinely see all customers within the assigned geographic area.
• Establish excellent relationships with all healthcare professionals and physicians in their territory. Specifically, noted, gastroenterologists, endoscopic surgeons, interventional radiologists, HPB surgeons, administrative and lab personnel where procedures are performed or influenced.
• Educate physicians and clinical personnel on use of GI products.
• Collaborate with cross-functional counterparts and extended sales force by consistently communicating and sharing best practices.
• Develop a thorough understanding and the ability to communicate the reimbursement environment for all products.
• Routinely update sale actions plans and forecasts.
• Provide solution-oriented strategies to facilitate product adoption and accelerate sales growth.
• Successfully launch new devices developed or acquired by the organization in the assigned territory.

CLINICAL EXCELLENCE

• Provide clinical product demonstrations and education in accounts through individual and group interactions to increase the customers understanding and proficiency in the GI product line.
• Demonstrate disease state expertise in all areas for which the products are used.
• Understand and articulate clinical and journal articles in all relevant disease states.

ADMINISTRATIVE

• Maintain administrative responsibilities in Salesforce.com.
• Consistently perform administrative responsibilities such as expense reports, sales reports, and other business requests.
• Perform all on line trainings within assigned timelines demonstrating proficiency.  

Awareness and adherence to Medtronic code of conduct policy.

Position Success Metrics

• Achieve monthly, quarterly and annual sales quotas.
• Accelerate market adoption of GI product portfolio.
• Proven sales performance relative to peers.
• Demonstrate ability to influence and collaborate with internal partners.
• Demonstrate clinical expertise in all relevant areas.
• Consistently receive positive customer feedback.
• Creation of new product Centers of Excellence and Key Opinion Leader development.
• Demonstrate Medtronic fiscal responsibility by ensuring travel expenses are within assigned budgets