Sr Technical User Support Analyst
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IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
BASIC QUALIFICATIONS
EDUCATION REQUIREMENTS:
GED/High School Degree
YEARS OF EXPERIENCE:
12+ years of IT experience with a GED/High School Graduate
8+ years of IT experience with Associate Degree
4+ years of IT experience with a Bachelors Degree
2+ years of IT experience with a Masters Degree
DESIRED/PREFERRED QUALIFICATIONS:
Bachelor’s Degree
Experience with Audio/Visual equipment (Projectors, Sound Systems, Audience Response Systems etc.) preferred.
Experience with Web based meeting tools preferred.
This job may be used across various product groups or functions. There may be specific education, experience or skills based on the department.
Strong communication skills, both oral and written.
Good interpersonal skills.
Ability to work in a fast paced environment.
Ability to work well under pressure and maintain positive, enthusiastic attitude.
Eagerness to learn and expand responsibilities.
Ability to work effectively in a team environment and build strong working relationships.
PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to be independently mobile.
The employee is also required to interact with a computer, and communicate with peers and co-workers.
The employee must occasionally lift and/or move up to 15 pounds.
Must be able to travel independently to various Medtronic buildings/sites
ABOUT MEDTRONIC:
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
EEO STATEMENT:
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:
http://www.uscis.gov/e-verify/employees
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
