Sr IT Communications Analyst

PREFERRED QUALIFICATIONS:

• Demonstrated ability to provide leadership in fast-paced, challenging environments.
• Demonstrated ability to manage functional leaders via influence; “responsibility without authority”
• Ability to stay abreast of latest changes in Information Technology, to evaluate alternative technologies and manage implementation.
• Demonstrated ability to listen, understand, analyze, and document the complex needs and requirements of the end-users.
• Team management and leadership skills.
• Possess the expert knowledge to identify opportunities for change and the ability to convey the need for change.
• Handle difficult personnel situations directly, using appropriate discretion and respect for the individual.
• Ability to balance multiple priorities and meet deadlines in a fast-paced and changing environment; must be flexible.
• Strong people skills and an ability to listen to the client and translate their needs into specific actions and solutions
• Excellent organizational skills
• Ability to learn and master new systems quickly and become a functional product expert
• Aptitude and enthusiasm for learning new methods and techniques
• Ability to understand business impact and prioritize assignments
• Demonstrated ability to work effectively with others, particularly in team
• Excellent written and verbal communication skills
 
EDUCATION REQUIRED: 

• BS/BA degree in Information Systems Management or equivalent

 YEARS OF EXPERIENCE
• 4+ years of working experience in planning, designing, deploying, managing and troubleshooting Microsoft Collaboration and Communications Technologies; Lync, Skype for Business and Exchange Server.
• Senior level experience in networking, Microsoft technologies, IP telephony and/or video conferencing technologies and standards

SPECIALIZED KNOWLEDGE PREFERRED
• Strong understanding of Microsoft Core Infrastructure technologies and possess good understanding including but not limited to network concepts, TCP/IP, Routing, Switching, SMTP, DNS, DHCP, NPS, and Ethernet connections
• Experience in implementing integration gateways including Survivable Branch Appliance (SBA) and Microsoft applications
• Must possess a strong background in a highly technical architectural or engineer role in a large enterprise environment, including Skype for Business and Cisco Unified Communications enterprise system to be considered for this position.
• Strong hands-on knowledge of SIP, H.323, TCP/IP, POTS, PRIs/ISDN, and understanding of protocols (SIPv2, CSTA/SIP) and codecs (G.722, G.711, G.729, H.264 and Microsoft Real-time adaptive codec)

Environmental Factors /Work environment:
Work is performed inside a professional office environment/office building, with ambient temperature and under florescent lighting, with minimal noise levels. Incumbent routinely uses standard office equipment such as a computer, keyboard, phone, filing cabinets and fax machines.

ABOUT MEDTRONIC:
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
 
PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO STATEMENT:
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.