Remote Account Manager, Endoscopy (Duluth, GA)

Position Description:

This Remote Account Manager (RAM) is a hybrid office/remote-based Medtronic Endoscopy Operating Unit sales position.  In collaboration with a team of field Strategic Account Managers, the RAM will call on healthcare organizations, including hospitals, Ambulatory Surgery Centers, and practices in a defined geographic area.  The RAM will serve as a customer facing product expert responsible for educating physicians and nurses on the clinical advantages of the entire GI product portfolio.  The position is focused on expanding the utilization of endoscopy products through market development and sales-oriented activities.  Additionally, the RAM is required to continually develop their clinical knowledge to serve as a product expert for the company.  By doing so, they can convey information in an effective manner to help support optimal utilization of the full product portfolio to the widest range of health care providers.  The RAM will work closely with internal partners (Clinical Product Specialists, Technical Support, Finance, Customer Service, and Sales Support) to coordinate Medtronic efforts to meet and exceed customer expectations.

Position Responsibilities:

PLAN & EXECUTE

·       Achieve monthly, quarterly and annual sales quotas by driving incremental product adoption through delivery of clinical knowledge primarily focused on the Gastrointestinal (GI) tract and Hepato-Pancreato-Biliary (HPB) anatomy.

• • Thoroughly understand product line features, benefits and proof sources.
  • Educate physicians and clinical personnel on use of Endoscopy products.

·       Meet or exceed required selling activity metrics set by management

·       Establish excellent relationships with all healthcare professionals and physicians in their territory, specifically noted, gastroenterologists, endoscopic surgeons, interventional radiologists, HPB surgeons, administrative and lab personnel where procedures are performed or influenced.

·       Develop a thorough understanding and ability to communicate the reimbursement process for our products

·       Provide solution-oriented strategies to facilitate product adoption and accelerate sales growth.

·       Successfully launch new devices developed or acquired by the organization in the assigned territory.

CLINICAL EXCELLENCE

·       In-service accounts by demonstrating product applications, functionality and use via Zoom

• • Demonstrate disease state expertise in all areas for which the products are used.
  • Understand and articulate clinical and journal articles in all relevant disease states.
  • Develop in-depth clinical knowledge of the anatomy and physiology of the entire gastrointestinal tract

ADMINISTRATIVE

• • Accurately forecast monthly and quarterly sales

·       Effectively manage pipeline via Salesforce.com (SFDC) platform

·       Consistently perform administrative responsibilities, such as, expense reports, sales reports, and other business requests.

·       Perform all on line trainings within assigned timelines demonstrating proficiency.  

·       Awareness and adherence to Medtronic code of conduct policy.