Patient Services Representative Neuromodulation – Pelvic Health (EN/DE)

Must Haves

•    Excellent communication skills in English and German via phone and e-mail
•    Strong analytical and problem-solving skills that are balanced with speed and effectiveness
•    Highly organized with the ability to be flexible, multi-task and prioritize multiple assignments
•    Strong attention to detail and accuracy
•    A respected team player with strong interpersonal skills, who’s able to establish relationships with colleagues in other countries and departments

Nice to Haves

•    Experience with working in a medical technical environment or in a technical support contact center
•    Experience with analyzing technical issues and processes for continuous improvement
•    Fluency in another language
•    Proficiency in Microsoft Office
•    Experience with Service Now

We Offer

We offer a competitive salary and benefits package to all our employees:
•    Flexible working environment
•    Annual Incentive Plan % depending on company results
•    Pension scheme and group discount on healthcare insurance 
•    Training possibilities via Cornerstone/Skills Lab
•    Employee Assistance Program and Recognize! (our global recognition program)

Our commitment

Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. 
We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. 
Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world. 

About Medtronic

Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, we are engineering the extraordinary.

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