Patient Services Representative
- Fluent/advanced English and Polish language skills (min B2)
- Ability to effectively communicate with customers to resolve issues and answer questions according to department protocols and requirements
- Ability to present information in a clear and timely manner to customers experiencing medical emergencies
- Experience in customer service position
- Ability to handle multiple/complex tasks, to maintain composure under pressure
- Ability to work shifts (8.5 hours shift within 7am-8pm)
- Completed secondary or university education
- Computer skills – MS Office
Nice to Haves
- Previous experience in a telephone, technical troubleshooting or helpdesk role
- Experience with working in hybrid work environment (office and home office)
We Offer
We offer a competitive salary and benefits package to all our employees:
- Flexible working environment
- Annual Incentive Plan % depending on company results
- Pension scheme and group discount on healthcare insurance
- Training possibilities via Cornerstone/Skills Lab
- Employee Assistance Program and Recognize! (Our global recognition program)
Our Commitment
Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.
About Medtronic
Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, we are engineering the extraordinary.
Your Answer
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