Order Processing Specialist, Diabetes (San Antonio, TX)
Careers That Change Lives
Do you want to work Monday-Friday in an office setting? Do you want to be a part of a team that helps people live a healthier life?
The Medtronic Diabetes Processing Specialist is a critical member of our sales team that works to process and provide support in document collection. In this role, you will use your attention to detail, problem-solving, and people skills to help us foster stronger relationships with doctor’s offices to support our mission of improving the lives of people living with diabetes. Our processors will collaborate with distributors, field sales, and the inside sales teams to ensure sales goals are met. You will be responsible for revenue generation and clean claims billing.
Location: San Antonio, TX: 18302 Talavera Ridge, San Antonio, TX 78257
Hours: Monday- Friday; 8-hour shift between 7A-8P.
Pay: Set rate of $18 per hour plus a sales incentive bonus that could earn you an additional $4,350 per year or more!
Training: Paid training will begin on July 8th. *To be considered, you must be able to attend training from July 8th- July 24th.
Benefits: Check out our comprehensive benefits including; medical coverage, 401K, company paid holidays, vacation time, and tuition program.
A Day in the Life
- Partners with inside sales and field sales representatives to deliver customer order processing
- Submits documents to physician offices or insurance plans
- Electronically reviews physician charts and labs to submit for insurance approval
- Partners with physicians by phone, fax, and email to follow up on pending prescriptions, chart notes, labs, or to appeal rejected submissions for prior authorizations
- Advocates for our patients’ needs by building relationships with physician offices and insurance companies
- Provides clear written and verbal communication with inside sales and field sales teams
- Works with national distributors to coordinate claims processing
- Deliver a minimum of 10 outbound phone calls per day
Must Have: Minimum Requirements
To be considered for this role, please ensure the minimum requirements are evident on your resume.
- High School Diploma or equivalent
- Two years of customer service or sales experience
Nice to Have
- Customer service experience within a call center or sales environment
- Excellent interpersonal, oral, and written communication skills
- Experience utilizing Microsoft Office Products: Word, Excel, PowerPoint, Outlook
- Ability to partner with other employees within a region, district, and territory team
- Moves with speed and strong attention to detail by being exact, precise, and accurate
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.
The provided base salary range is used nationally in the United States (except in Puerto Rico and certain CA and TX locations).
The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.
