IT Program Manager

Basic Qualifications:       

Bachelors’ Degree or foreign equivalent in Electronics & Communication, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or related technical or engineering field and five (5) years of experience as an IT Program manager, IT analyst / Tech Lead, or related occupation. OR Master’s Degree or foreign equivalent in Electronics & Communication, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or related technical or engineering field and three (3) years of experience as an IT Program manager, IT analyst / Tech Lead, or related occupation. Must possess at least three (3) years’ experience with each of the following: Managing delivery for Productivity, Collaboration, Voice and Faxing Services; Working across geographies with cross functional teams with business & IT Stakeholders; ITSM tools incl. Service Now and Remedy; Data mgmt. and analytics Platforms incl. CMDB, Power BI, & Tableau; SDLC, Waterfall, Agile, and Scrum; ITIL best practices implementation; Windows Servers, Exchange, Proofpoint, O365 Suite, Teams, SharePoint, Zoom, Cisco, Avaya, and Rightfax.

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