Service Delivery Manager Rigshospitalet, Denmark

Must Haves
•    You have a Master’s degree in a relevant functional area

•    You are a strong customer/service minded, energetic person who enjoys working with a demanding and ambitious client, in an environment close to patients. 

•    You are a process thinker, data driven and solutions oriented; but also able to ‘think on your feet’ if the situation requires
 
•    You have 5-10 years experience in people-, team- and change-management; you enjoy to drive continuous development of your team members

•    You are an outstanding communicator and agile in adapting your communication style to the various  stakeholders that you liase with in the hospital - senior management, nursing and clinical staff 

•    You have a strong knowledge of  healthcare / hospital practices, decision process and quality standards

•    A clinical or nursing background is a plus 

•    Lean 6 Sigma and/or project management experience is a plus

•    You are fluent in Danish and English, verbal and in writing

•    You are willing to occasionally travel to other IHS accounts in Denmark, Scandinavia or Europe

•    You are able to undertake basic manual physical handling of medical devices

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About Medtronic
At Medtronic, you will find a diverse team of innovators who bring their unique backgrounds and their individual life experiences to work every day. We work hard to cultivate a workforce that reflects our patients and partners, we believe it’s the only way to drive healthcare forward.  We want to attract a diverse workforce, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, veteran status, or any other characteristic protected by state or local law. Join us and bring the power of your point of view to our culture of collaboration and innovation. It is through strong diversity, inclusion and engagement that we can remain a leader in medical technology and solutions. And by embracing everything you have to offer — your unique perspectives, talents and contributions — we can live up to the promise of our Mission.