Service & Repair Manager - Southern Africa
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- 20000LQV Stellenausschreibung Nr.
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- Tue 12 Jan 04:43 Posting-Datum
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Must Have: Minimum Requirements
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
- Min. 5 years of relevant working experience in a regulated environment (preferably in healthcare / technology / service environment)
- Excellent knowledge of spoken and written Business English
- Understanding Quality Management Systems and process approach to QMS, experience with ISO 13485 / 9001
- Awareness of local labour regulations and requirements
- Excellent negotiation, communication and presentation skills – both written and verbal
- Experience at management of P&L, familiarity with business financial practices
- Experience at implementing change in complex organizations
- Ability to work extensively with remote teams and communicate effectively
- Proven ability to build networks, connect with people
- Experience in project management, developing processes and documentation, including process diagramming, project planning
- Understands Net Promoter System philosophy and experience using systems to collect and measure customer satisfaction
- Strong attention to detail, able to balance competing priorities and projects along with daily work.
- Knowledge of MS Office systems, knowledge of SAP is desirable
- Familiarity with process improvement and change management frameworks
- Analytical skills & pragmatic approach
- Connector, Communicator, Problem solver with a strong disposition to work in a dynamic and fast-changing situation with multiple competing priorities.
- Familiarity with service contract development and negotiations
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
