Customer Experience Specialist

Must Have – Minimum Requirements

• Bachelor’s degree (or related) in Commerce, Marketing, or Business Administration and a minimum of 7 years relevant experience
• Experience in leading significant customer service and/or customer experience initiatives; passion about creating customer centricity in a diverse and complex market
• A Proven track record of leading through influencing
• Advanced communication skills, both written and verbal, with the ability to convey complex information to a broad audience
• A self-motivated, enthusiastic and positive attitude
• An organised approach and be and able to set and re-set priorities
• The ability and willingness to handle additional workload during peak periods
• Advanced interpersonal skills with the ability to work independently and within a team environment

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Please note there will be a delay in the review of applications received over the Christmas – New Year period as we break for the holiday season. We appreciate your patience and will be in touch as soon as possible after this time.