Associate Clinical Specialist - CRHF (Hybrid)
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- 17000KGC Requisição nº.
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- Wed 08 Nov 02:19 Data de Publicação
Main Purpose:
· To assist in achieving sales revenue and market share targets by assisting sales reps with customer service and support.
· To ensure that the Company’s agreed quality standards are maintained with regard to its products, procedures, policies, operations and customer contact.
Responsibilities:
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· Provide technical backup at follow-ups, clinics, Pre-discharge and implants as required.
· Support sales reps with inventory control, Documentation, including the expedited delivery of stock to customers as needed.
· Support sales reps’ account sales strategies through regular contact with key specialists and technical staff.
· Support clinical study activities.
· Gather market intelligence on customer and competitor activity and communicate to sales reps and sales manager.
· Ensure the highest level of product knowledge is attained and maintained.
· Ensure a thorough understanding of and adherence to any corporate or government compliance issue.
· Ensure a safe working environment in accordance with the relevant Occupational Health and Safety legislation.
· Manage CRDM Programmer including software update, replacement and place order if require.
· Manage Patient information such as Patient card preparation, distribution, and traceability
Attributes:
· Excellent communication and interpersonal skills. Excellent verbal communicator and presenter
· Customer focused: Understands and delivers excellent customer service
· Professional presentation / presence.
· Enjoys interacting and participating in a team environment. Can work autonomously.
· Self motivated and positive
· Outgoing, confident and friendly
· “Can do” attitude
· Demonstrated understanding of the function and purpose of pacing products and operates as a technical support expert
· Manages time effectively: Well organized, able to set and reset priorities
· Willingness and ability to learn complex technical information
· Technically & clinically astute
· Computer literacy including sound knowledge of the MS Office suite of software.
Qualifications:
· Bachelor degree in Nurses/Medical field/Science related is preferred
· Experience in Clinical Specialist is advantage.
Others:
· Willing to work after office hours/weekends.
· Able to work and stand in operating room during surgery procedures.
· Able to drive with license.
· Able to travel overseas.