Customer Service Rep French/English

Must Haves

•            Bachelor’s degree (or at least MBO+)

•            (Near-)native in the local language of the region you support and fluent in English

•            2+ years of experience in customer service and order management

•            Excellent verbal & written communication skills

•            Computer literacy (MS-Office Outlook, Excel, Word)

•            Strong sense of responsibility and flexibility to take on additional tasks when required

•            Able to prioritize and work under pressure / cope with stressful situations

•            Customer-focused & service-oriented

Nice to Haves

•            It is strongly preferred to have experience with SAP/ SAP CRM

•            Dutch, French, German, Danish, Swedish, or Finnish as an extra language is a plus

What’s on Offer

We offer a competitive salary and benefits package to all our employees:

• Flexible, diverse, and inclusive workplace
• Holiday allowance
• Commuting allowance
• Annual Incentive Plan % depending on company results
• Pension scheme and group discount on healthcare insurances
• Training possibilities via Cornerstone/Harvard ManageMentor/getAbstract
• Employee Assistance Program and Recognize! (Our global recognition program)
• Long-term opportunity to grow

Please note that for this position, relocation support is not provided. We are looking for candidates that live within a max. 80km radius of our Medtronic office in Heerlen, the Netherlands.

After your fulltime training period at the office, we expect you to work 2 days per week in the office; the other days you will work out of your home office.

As of 1 July 2022, our government has communicated that cross-border employees must be present in the office by 80% of the working hours.

About Medtronic
Bold thinking. Bolder actions. We are Medtronic.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.

In everything we do, we are engineering the extraordinary.
 

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