Technical User Support Analyst
- Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience
- Bachelor's Degree Required
Additional Requirements
- Bachelor's degree OR 8 years of work experience in lieu of a 4 year degree or a combination of work and education to equal a 4 year degree YEARS OF EXPERIENCE
- 6-9 years of IT experience with B.A or B.S.; 4-7 years of IT experience with M.A. or M.S.
- Experience with the following: Windows 10, Office 365, Outlook, office productivity tools including Voice and IP Telephony, remote management tools, remote dial-in, active directory administration, networking and web-based applications.
- Strong communication and interpersonal skills
- Stakeholder and vendor management
- Project management skills
- Work under minimum supervision
- Analytical problem solving skills
- Teamwork skills
- Ability to handle multiple initiatives / activities and deal with change
- Advanced degree in Computer Science or business related discipline
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
