Tablet Deployment Specialist
Careers that Change Lives
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
A Day in the Life
Tablet Deployment Specialists support the implementation and continuity of Medtronic’s iPad-based applications within the Cardiac Rhythm Management business. The Deployment Specialist will provide Customers with education and consultation services throughout the duration of the project. Customer consultation includes remote support as well as potential onsite support/training to ensure a successful implementation. After implementation the Deployment Specialist verifies that clients’ needs have been met and the staff is fully trained. This position utilizes project management skills to manage multiple implementations simultaneously, ensuring activities are performed in accordance with a proven project plan.
Primary Responsibilities
• Work with Medtronic’s Contracting team to ensure all required documents are in place
• Consult with Customer IT resources to gain approval for use of Medtronic applications
• Determine Customer tablet and tablet accessory needs
• Consult with clinical resources to establish new tablet-based workflow
• Ensure tracking of Medtronic-provided assets
• Drive adherence to app and iOS updates through strategic Customer communication
• Occasionally provide on-site support for any of the above tasks either at the Customer site or during Medtronic-sponsored regional field training events
Must Have:
• Bachelors degree required with 2+ years of experience, or advanced degree in lieu of experience
Nice to Have:
• Experience with hospital system implementations
• Experience in cardiac rhythm device management (e.g. pacemakers, defibrillators, or electronic medical records field)
• Experience in managed care or healthcare industry
• Understanding of HIPAA related policies and adherence to compliance standards during implementation
• Highly organized with demonstrated project management or project coordination experience
• Familiarity with the following technologies, including but not limited to: Apple iOS and tablets, Android OS and tablets, Basic networking, Microsoft Office
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
