Senior Technical Writer- Boxborough, MA
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
• Plans, develops, writes, and edits detailed technical instructions for Service & Repair technicians
• Produces PDF and HTML/web-based publications using a variety of tools
• Conducts interviews with various users, subject matter experts and technical staff to gather data for documentation.
• Researches and translates technical information into manuals and/or web-based documents for highly technical and less technical users.
• May document engineering processes and specifications.
• Recommends formats responsive to technical and user requirements.
• Produces products that conform to company documentation and quality assurance standards.
- Bachelors degree required, Technical writing or Engineering preferred
- Minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience
Nice to Have
• Experience working in a regulated environment, preferably in medical device
• Comfortable working with topic-based authoring in a content management system, specifically MadCap Flare
• Able to work in the Adobe Creative Suite applications and Adobe FrameMaker
• Expertise in Microsoft Office applications
• Familiarity with Product Lifecycle Management systems such as Agile or Windchill
• Experience writing materials for Service & Repair for complex, large-capital equipment
• Comfortable in a hybrid work environment, able to be in our Boxborough facility as frequently as needed
• Able to work standard working hours
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.
This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) here.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
