Senior HR Systems Specialist - HR Digital Enablement (Hybrid)

Medtronic
At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.

Our Purpose 
Medtronic’s Global HR Technology & Analytics team is committed to aligning world class technology offerings with business needs. We collaborate with business and technology partners to deliver robust, customer-serving solutions with a simple, standard, and global focus to drive business results.  

Come for a job, stay for a career!

A Day in The Life Of:
Functional Knowledge

• Obtains an in-depth knowledge of business priorities, processes, and operational procedures within the HR organisation.
• Adopt mechanisms to understand how employees use our HR tools today, their priorities, processes, and procedures intimately.
• Maintain regular stakeholder connections, assess how their priorities relate to system needs, identify opportunities to simplify work & processes via technology.
• Bring a global perspective and evaluate impact of system changes to customer processes and procedure.

Technical Expertise

• Working in a multi-technology solution environment, develops SME knowledge of our HR technology landscape.
• Develop strong understanding of our HR technology landscape internally & externally, enterprise direction & IT’s priorities.
• Assess existing and upcoming functionality for assigned areas: partner with IT to conduct proof of concepts, assess impact, help align with functionals needs, socialize with users and make recommendations for HR adoption.
• Actively represent HR in internal & external forums to ensure HR voice is represented & identify opportunities to sync up & partner to synergize efforts.
• Where multiple solution options to meet a business need exist, asses, provide feedback to the technical team on behalf of the business & support recommendations.

Project Execution

• Support all aspects of system implementations & scaling utilising agile work practises.
• Support requirements gathering activities & activities related to follow-ups.
• Plan, facilitate, monitor, track, and executes system, data, and integration testing & UAT including defect management and retesting activities.
• Coordinate production release activities including development of functional checkout plans & other cutover preparations. Lead and participate in go live activities.
• Work with training & change management to ensure understanding of impacts & assist with developing change management strategies and material reviews.
• Input to risk analysis discussions & support mitigations.
• Organize requirements walkthroughs, ensure business review and approval takes place within project timelines.
• Plan for and support the transition of new functionality and features into normal support procedures, i.e.: operationalization of technology. 

Business Continuity

• Provide day-to-day support, configure, or oversee maintenance tasks while taking into consideration data privacy, governance models, platform standards, technical & customer experience best practices.
• Support ongoing adoption and continuous improvements efforts.
• Coordinate system upgrades or updates.
• Provide leadership and guidance to junior team members within the team and conduct knowledge transfer with operations support teams.

Documentation

• Create and maintain comprehensive documentation for HR systems, processes, and configurations.
• Functional / technical documentation and artifacts required to support requirements management, User guides, FAQs and training materials for both technical and non-technical audiences as needed.