Project Coordinator V - VP of Customer Quality
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
A Day in the Life
Responsibilities may include the following and other duties may be assigned:
- Provides project or program support to the Customer Quality Enterprise Function.
- Monitors program/project status, KPI updates, budgets and timetables. This includes facilitation of a Monthly Business Review with leadership.
- Applies knowledge of and experience in company operations to assist in the development, implementation and administration of program/system guidelines and procedures.
- Compiles information for reports, including Training compliance and Weekly Action reviews.
- Manages Microsoft Teams site and actions for the Customer Quality organization.
- Provides technical support, which may include program/system training, documentation, data extraction, data review, tracking and coding.
- Provides organizational related support or service (administrative) for leaders within the organization in the delivery of support services or activities.
- Has high degree of initiative and drives enhancements to working methods to improve effectiveness.
- Leads activities that involves planning and preparation of communications and require skill, tact, and persuasion to accomplish the objectives.
- Responsible for recommending enhancements in systems and processes to solve problems or improve effectiveness of job area by collaborating with other functions.
- Provides general administrative support including calendar management, Org Charts, setting up meetings and compiling information relevant to supervisor's assignment.
- Facilitates Townhall meetings and event logistics.
- Administers inter-department processes including assigning training and Purchase Orders.
- Responsible for coordinating travel and submitting expenses.
- High School Diploma or GED with a minimum of 10 years of project and/or administrative support experience
Nice to Have
- Bachelor's degree
- Quality or Operations Experience
- Strong Presentation development skills (ie PowerPoint)
- Strong communication and collaboration skills
- Continuous improvement, customer-focused mindset
- Ability to use MS Excel capabilities
- Knowledge of Quality Systems, Complaint Handling, FCA/PHO process
- Knowledge of ISO / CFR 820 standards
- Green Belt Certification
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.
This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) here.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
