Product Support Specialist UK&I

• At least 1 year of customer service or support experience in a contact center, office or helpdesk environment or relevant work experience.
• Strong oral and written language skills in English.
• Effective Multi-tasking (navigating between programs to access customer data and input text during call).
• Basic to intermediate level of math skill required to assist customers with their vital statistics.

• Second language in Spanish, Portuguese, Italian, Finnish, Danish, Norwegian, Swedish or Afrikaans will be an asset.
• Diabetes and Therapy Knowledge.
• Experience using: SAP and MS Office suite (Word, Excel, Outlook).
• Experience troubleshooting medical equipment/services in contact center/helpdesk.

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About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.

We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.

Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the

Founded in 1949 as a medical repair company, we're now among the world's largest medical technology, services and solutions companies, employing more than 89,000 people worldwide, serving physicians, hospitals and patients in over 155 countries.

Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together.

At Medtronic, you will find a diverse team of innovators who bring their unique backgrounds and their individual life experiences to work every day. We work hard to cultivate a workforce that reflects our patients and partners, we believe it is the only way to drive healthcare forward. We want to attract a diverse workforce, regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, veteran status, or any other characteristic protected by state or local law. Join us, and bring the power of your point of view to our culture of collaboration and innovation. It is through strong diversity, inclusion and engagement that we can remain a leader in medical technology and solutions. And by embracing everything you have to offer — your unique perspectives, talents and contributions — we can live up to the promise of our Mission.