Principal SW DevOps Engineer
Careers that Change Lives
A Day in the Life
A DevOps Engineer works with developers and the IT staff to oversee the code releases, combining an understanding of both engineering and coding. From creating and implementing systems software to analyzing data to improve the applications and environments, a DevOps Engineer increases productivity in the workplace. They understand the software development lifecycle and have a clear understanding of various automation tools for developing digital pipelines (CI/CD pipelines).
A Day in the Life
- Responsible for the timely resolution of any “PRB” problem ticket.
- Overall responsibility for driving incident bridges to resolution, working with IT, Dev, and any other partners to resolve the problem.
- Responsible for providing tools, knowledge, and guidance to L3 (RunOps team) to ensure effectiveness, this includes procedures for system troubleshooting and maintenance.
- Responsible for investigating root cause (RCA process) for every PRB ticket in stage, clinical and production environment.
- Define L4 24/7 support process and on-call coverage to provide a response within the SLA.
- Working on ways to automate and improve development and release processes.
- Build and support environment builds.
- Deploy configuration changes to non-prod and prod environments.
- Deploy software releases non-prod and prod environments.
- Maintain and support infrastructure tools (JIRA, Jenkins)
- Build tools to reduce occurrences of errors and improve customer experience.
- Building and setting up new development tools and infrastructure tools
- Understanding the needs of stakeholders and conveying this to developers
- Ensuring that systems are safe and secure against cybersecurity threats
- Participating in the planning out projects and being involved in project management decisions.
Responsibilities may include the following and other duties may be assigned.
- Introduces and maintains processes, tools, and methodologies to balance needs throughout the software development life cycle.
- Conducting requirements gathering and analysis to understand the domain of the software problem and/or functionality, the interfaces between hardware and software, and the overall software characteristics.
- Applys knowledge of software development best practices, including coding standards, code reviews, source control management, build processes and testing.
- Engages with Systems teams on development, testing and deployment technologies for developing automated CI/ CD pipelines.
- Facilitates collaboration among different experts and across toolchains to realize process efficiency.
- Supports software testing, deployment, maintenance, and evolution activities.
- Responds to scope changes and codes software enhancements, including cloud-based or internet-related tools.
- Operational.
- Ensure uptime of 99.9% and 99% quality of service (degradation)
- Install and support 3rd party tooling to support the environment (MuleSoft, etc.)
- Plan and support maintenance activities (patching, etc.) to hardware and software.
- Expand infrastructure based on product roadmap to support launch of new features and products.
- Ensure proper environment documentation.
- Performance.
- Responsible for ensuring capacity, redundancy, scalability and performance of the products and their environments.
- Disaster Recovery.
- Monitoring.
- Ensure all products and environments are monitored.
- Ensure necessary y monitoring tools are installed with appropriate dashboards in connection with stakeholders (RunOps, Dev, and IT).
- Enable tooling for self-service of diagnostic logs (server and application)
- Monitoring application logs to ensure code stability and looking for ways to improve the customer experience.
- Compliance
- Ensure GSO, privacy and IT compliance.
- Ensure environment certification compliance.
Must Have: Minimum Requirements
Nice to Have
- Bachelor’s degree required.
- Minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience
Nice to Have
- Experience in Medical devices domain
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.
This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) on page 6 here.
