Principal Release/Developer Support Engineer - Newton, MA
Careers that Change Lives
A career at Medtronic is like no other. We’re committed to and driven by our Mission to alleviate pain, restore health, and extend life for millions of people worldwide!
Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. It’s no accident – we work hard to cultivate a workforce that reflects our patients and partners. We believe it’s the only way to drive healthcare forward and remain a global leader in medical technology and solutions.
To learn more about Inclusion & Diversity at Medtronic Click Here
*This position would sit onsite at our Newton, MA office (320 Nevada St # 401, Newton, MA 02460) with potential to work a hybrid schedule.
A Day in the Life
As a Principal Engineer, you will play a pivotal role in accelerating our software development lifecycle, managing our software build process, enhancing our cloud infrastructure, and ensuring the highest level of security and compliance in our deployment processes. Your expertise will bridge the gap between complex medical software development and scalable, robust cloud solutions, driving efficiency and reliability across all our engineering operations.
The ideal candidate has extensive experience in various build systems, including CMake, ROS/Catkin, and/or Bazel, enabling them to support and enhance complex development ecosystems effectively. They should also be well-versed in designing, implementing, and managing DevOps practices within the healthcare, medical device, or robotics software industry. This includes deep familiarity with AWS cloud services, proficiency in programming languages such as Python and C++, and a proven track record of architecting, implementing, and optimizing scalable CI/CD pipelines for complex software applications. They should have an in-depth knowledge and experience with Docker and Kubernetes for containerization and orchestration, along with proficiency in JFrog Artifactory for artifact management. Experience in building monitoring dashboards and pipelines using Grafana or similar systems is crucial for ensuring operational visibility and performance optimization.
Experience with regulatory compliance and security protocols specific to medical software (e.g., HIPAA, FDA regulations) is preferred but not required. The ideal candidate is a problem-solver at heart, adept at diagnosing and resolving system bottlenecks, ensuring high availability, and optimizing performance. With a passion for continuous learning and improvement, they stay ahead of the curve, leveraging the latest technologies and methodologies to drive efficiency and innovation within the development pipeline.
Primary Responsibilities
- Maintain and improve the build system and developer tools to streamline development processes and enhance efficiency
- Demonstrate expertise in various build systems, including CMake, ROS/Catkin, and Bazel, to support diverse project needs
- Drive automation across all stages of software deployment and infrastructure management to improve efficiency and reduce manual overhead
- Establish and maintain monitoring and logging systems to proactively address performance issues and ensure system health
- Troubleshoot and resolve issues in the development, test, and production environments, ensuring high availability and performance
- Collaborate with cross-functional teams within Medtronic to integrate DevOps practices into the development lifecycle of Python, C++, and QT applications
- Architect, implement, manage, and monitor CI/CD pipelines for native applications and cloud services, ensuring fast and reliable deployment
- Set up and maintain the CI/CD infrastructure and build agents within a Bitbucket/Bamboo environment, ensuring seamless integration and automation across software development and deployment processes
- Lead the development and optimization of our AWS cloud infrastructure, focusing on scalability, security, and compliance with medical industry standards
- Document DevOps processes, tools, and configurations to maintain a clear understanding among teams and to facilitate onboarding of new team members
- Spearhead initiatives for disaster recovery planning, risk management, and data protection, in compliance medical software regulations
- Serve as a subject matter expert on DevOps best practices, cloud architecture, and security, providing guidance and mentorship to junior team members
- Stay abreast of new technologies and trends in the DevOps and cloud space, particularly those relevant to the medical device and healthcare sectors
Required Qualifications
- Minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience.
Preferred Qualifications
- Extensive experience using build systems to enhance the deployment of software on various platforms using tools such as CMake
- Extensive experience with using build and test automation software such as Bazel
- Extensive experience with building monitoring dashboards using tools such as Grafana
- Proficient in languages such as Python, C++, Bash, or similar
- Extensive experience with configuration management tools (e.g., Ansible, Chef, Puppet)
- Expertise in AWS services and infrastructure, including EC2, S3, VPC, Lambda, CDK and CloudFormation
- In-depth knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes)
- Solid understanding of network protocols and services
- Familiarity with compliance standards and security frameworks relevant to the medical device software industry (e.g., HIPAA, FDA regulations)
- Excellent problem-solving abilities and a proactive approach to addressing challenges and finding solutions
- Strong communication and collaboration skills, with the ability to work effectively in a team environment.
About Medtronic
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
