Patient Support Representative with English, German & Dutch
Must Haves
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Excellent communication skills via phone
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Fluent in English and German & Dutch
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You have an empathic character towards the patients
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You are a real team player
Please note that for this position, relocation support is not provided. Preferably, we are looking for candidates that live within a max 80km radius of our Medtronic office in Heerlen, the Netherlands.
After covid, we expect to work 2 days per week in the office; the other days will be home office. The exact way of working will be further decided & communicated by Medtronic.
Nice to Haves
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Background in Nursing
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Experience in the medical industry
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Previously worked in contact center or technical support
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Analytical and problem solving
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Minimum 28 holidays
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Possibility to purchase 8 extra holidays days
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Flexible working environment
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Annual Incentive Plan % depending on company results
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Pension scheme and group discount on healthcare insurances
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Tax advantages on Commuting, Fitness plan, bicycle plan
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Training possibilities via Cornerstone/Harvard Manage Monitor/Get Abstract
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Employee Assistance Program and Recognize! (our global recognition program)
Your Answer
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About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.
We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.
Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Founded in 1949 as a medical repair company, we're now among the world's largest medical technology, services and solutions companies, employing more than 89,000 people worldwide, serving physicians, hospitals and patients in over 155 countries. With our European Operations Center for Distribution and Shared Services in Heerlen, the Bakken Research Center in Maastricht, our manufacturing facility in Kerkrade, and the Dutch sales office in Eindhoven, Medtronic Netherlands has more than 1,750 employees.