Clinical and Technical Support Representative
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- Sales
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- 240003RQ Requisition #
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- Apr 08, 2024 Post Date
Careers that Change Lives
We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.
Come strengthen your specialized skills and enhance your expertise. We’ll support you with the training, mentorship, guidance, and networks you need to advance, and empower you to work in the way that’s best for you.
A Day in the Life
• Represents Medtronic during surgeries and implants of products to provide troubleshooting and other technical assistance.
• Provides technical support with controller and follow-ups in hospitals and clinics, and Provides support with field clinical investigations in assigned institutions.
• Receives technical inquiries by telephone. Research solutions to questions or problems (e.g., malfunctions, product selection issues, when appropriate, etc.)
• Provides on call support as needed for surgeries, troubleshooting, follow-up enrolments.
• Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products through conducting and/or coordinating: in one-on-one training sessions, in-service education programs.
• Participates as a pivotal member in the development of an annual strategy in support of the educational needs of the region through on-going consultation with colleagues within the region.
• Assists District Sales Manager (s) and in-house training department in educating/training new Technical consultant, Clinical Specialists and Sales Representatives.
Must Haves
• Biomedical or similar Engineering School or Nurse school
• 2 years' experience on medical fields
• Fluency in English and Greek
• Technical background
We Offer
We offer a competitive salary and benefits package to all our employees:
• Flexible working environment
• Annual Incentive Plan % depending on company results
• Pension scheme and group discount on healthcare insurance
• Training possibilities via Cornerstone/Skills Lab
• Employee Assistance Program and Recognize! (our global recognition program)
Our Commitment
Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.
About Medtronic
Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, we are engineering the extraordinary.
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