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Associate Product Solution Order Operation Analyst

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Supply Chain
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2400073U Requisition #

The Associate Product Solution Order Operation Analyst (APSOA) is a vital role responsible for providing primary support to the field sales staff in the areas of inventory optimization, obsolescence management, and order fulfillment across multiple businesses. This role requires strong partnership with Field Sales to proactively manage inventory. 

APSOA collaborate closely with Business Unit Leads to drive execution of inventory initiatives related to product launch, product availability and optimization strategies. This role fosters and maintains relationships to allow proactive collaboration and executional success.

This position requires deep familiarity with systems and a solid ability to analyze and manipulate inventory data and to communicate effectively at all levels.  Individuals in this role must be highly adaptable to change and shifting priorities, and also require minimal supervision.

Field Inventory Management Execution 40-60%

·       Develops strong, mutually beneficial relationships with field staff and internal business unit partners, including sales reps, district managers, commercial/sales ops, and sales finance

·       Proactively partners with field by brainstorming strategies to determine the desired inventory targets; Finds creative approaches to drive inventory strategies; communicates inventory level targets and logic based on BU methodology

·       Identifies and executes initiatives with the field to proactively reduce slow moving, short-dated, or expired inventory

·       Manages the process of establishing new trunk stock or consignment levels; Recommends adjustments to field inventory levels and/or negotiates par levels

·       Partners with field to streamline co-owned processes and drive consistency across BUs and regions

·       Manages established inventory levels as dictated by business model based on factors such as statistical data, sales input, GSC strategy, and current inventory status

·       Publish summaries of inventory initiatives for respective Districts or Regions on agreed upon cadence.  Summary also includes inventory best practices and influences success of inventory programs

·       Uses analytical skills to conduct extensive research on par levels and historical account consignment changes which includes close partnership with the field. 

·       Conducts precise research where accuracy is key to leverage for inventory infraction or incentive programs. 

Supply Chain Daily Execution 10-20%

·       Consistently contributes to core team workloads ensuring team service levels are met, not just person regional support service achieved

·       Executes field inventory retrievals in partnership with the field as necessary

·       Executes reporting based on needs of each business

·       Partners with BU liaison to coordinate the allocation of high volumes of backorders and/or highly strained product lines in accordance with OU strategy and usage of Winshuttle

Cycle Counts 10-20%

·       Executes and reports on the field cycle count process in accordance with regulatory requirements, Medtronic corporate policies and BU Finance needs, including communication, escalation, research, reconciliation, transactions/adjustments, inquiries, and response to quarterly audits

Closing 20%

  • Utilizes influence management skills to negotiate with the field regarding the movement of product to meet case or fill from the field requirements
  • Able to work flexible schedule as business needs dictate

Development 20%

·       Possesses effective soft skills to facilitate dialogue to promote and drive action even with unpopular business initiatives

·       Participates in process improvement initiatives to streamline work across multiple divisions to promote standardization and increase automation to drive efficiencies and allow for resource flexing

·       Proactively proposes ideas for process improvement and takes action to drive completion; Participates in initiatives to drive Customer Care strategy  

·       Understands and adheres to FDA Regulations, quality and training requirements, SOPs, and Work Instructions—continually looking for opportunities to streamline and improve quality

·       Meets deadlines and drives results; proactively communicates and resets expectations when timeline is not achievable

·       Able to work flexible schedule as business needs dictate.

Able to travel 5-10%

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

Education Required

Bachelor’s Degree

Years of Experience

  • 1+ year proven customer service or supply chain experience
  • SAP ERP experience

Specialized Knowledge or Skills Required

  • Intermediate knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • 1+ years of inventory, supply chain, or asset management knowledge
  • 3+ years proven customer service experience
  • Demonstrated Analytics experience (Excel, Access, Business Objects, Report development)
  • Demonstrated negotiation/influence management skills--positively resolving conflict
  • Demonstrated ability to communicate effectively and professionally (written and verbal)
  • Strong organizational and multi-tasking skills; Highly flexible to changing business needs
  • Demonstrated time management and organizational skills
  • Proven ability to produce consistent, detail oriented, high quality work.
  • Proven analytical and problem solving skills
  • Ability to make sound decisions and drive action independently·
  •   Ability to execute logically, calmly and efficiently in a chaotic and stressful environment

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.  We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       While performing the duties of this job, the employee is regularly required to be independently mobile. 

·       The employee is also required to interact with a computer, and communicate with peers and co-workers.

Other examples: Able to lift 25 pounds, Able to view items through microscope, Extended periods of time doing computer-based work

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