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Associate Customer Service Specialist

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Sales & Marketing Support
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170007X9 Requisition #
Thanks for your interest in the Associate Customer Service Specialist position. Unfortunately this position has been closed but you can search our 1,342 open jobs by clicking here.


DESIRED/PREFERRED EXPERIENCE & QUALIFICATIONS:

  • 2+ years of experience in customer care, helpline or patient support role, in a Customer Care and/or Sales Associate capacity.
  • 2-3 years experience in the BPO/Call center or Shared Services environment, preferably with ANZ/APAC markets
  • Experience in medical device or healthcare industry preferred but not required
  • Excellent communication and interpersonal skills with demonstrated ability to build strong patient relationships
  • Solution orientated with a “can do” attitude and proactive, bias for action nature
  • Demonstrates initiative and innovation to generate ideas and solutions in different situations
  • Results orientated – Self-motivated and positive
  • Proven evidence of Medtronic Leadership Traits:

      Shape- Demonstrates global business acumen, thinks critically and makes sound decisions, sets strategic direction

      Engage- Collaborates and creates alignment; attracts, deploys, and develops talent; fosters diversity and inclusion

      Innovate- Focuses on patient and customer, generates breakthrough ideas, initiates and leads change

      Achieve- Sets high standards, instills operational excellence, drives accountability, models ethical behavior


BASIC QUALIFICATIONS:

  • Fluent in English
  • MS Office Advanced Proficiency
  • Tertiary degree

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