Clinical Specialist - Montreal based
A day in the life.
- Assistance with surgical case coverage.
- Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services.
- Assist Regional Sales Director in the development of Surgical Innovation & Advanced Solutions strategic key account plans annual business plans.
- Promotes and establishes education of the company's products and/or services.
- Manage education and training of operating room staff, reprocessing/cleaning staff, buyers etc. through in-servicing and clinical support.
- Conducts market research including customers and competitors' activities.
- Understand the offering of Medtronic Surgical Innovation & Advanced Solutions technologies available to customers that are represented– features, benefits, surgical applications, competitive advantage, etc.
- Build and maintain relationships with customers including surgeons, residents, nursing staff, OR management.
- Troubleshoot Medtronic Surgical Innovation & Advanced Solutions equipment when necessary.
- Assist the Territory Manager in the identification of sales opportunities.
- Support Territory Manager with sales opportunities.
- Schedule and organize with the assistance of the Territory Manager, regular in-service/update programs for on-going education.
- Attend local and national Surgical Innovation & Advanced Solutions conferences as required.
- Attend and support cadaver labs in local University in territory.
- Responsible for reporting products complaints
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Must Have
- Work experience within hospital operating rooms and patient clinic settings
- Clinical experience gained either as an employee of a hospital or as a vendor
- Experience in hospital education or hospital sales
- Minimum 2 years of medical device experience, preferably in the Operating Room
- Ability to travel 30%
- Proficiency with Excel, Word, PowerPoint
Nice to have
- Bachelor’s degree in relevant field - Education in Science, Biology, Nursing or Biomedical an asset
- Knowledge of anatomy and/or surgical procedures an asset
- Clinical experience gained either as an employee of a hospital or as a vendor
- Strong interpersonal and communication skills
- Collaborative approach focused on teamwork
- Strong presentation skills
- Strong skills for troubleshooting and problem solving
- Ability to work independently and proactively
- High level of integrity, ethics and compliance
- Excel, Word and PowerPoint skills
- Ability to move and lift medium sized boxes and crates
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PHYSICAL JOB REQUIREMENTS
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.
