Associate Clinical Specialist - CRHF (Bangkok)
Main Purpose:
·
To assist in
achieving sales revenue and market share targets by assisting sales reps with
customer service and support.
·
To ensure that
the Company’s agreed quality standards are maintained with regard to its
products, procedures, policies, operations and customer contact.
Responsibilities:
.
·
Provide technical
backup at follow-ups, clinics, Pre-discharge and implants as required.
·
Support sales
reps with inventory control, Documentation, including the expedited delivery of
stock to customers as needed.
·
Support sales
reps’ account sales strategies through regular contact with key specialists and
technical staff.
·
Support clinical
study activities.
·
Gather market
intelligence on customer and competitor activity and communicate to sales reps
and sales manager.
·
Ensure the
highest level of product knowledge is attained and maintained.
·
Ensure a thorough
understanding of and adherence to any corporate or government compliance issue.
·
Ensure a safe
working environment in accordance with the relevant Occupational Health and
Safety legislation.
·
Manage CRDM
Programmer including software update, replacement and place order if require.
·
Manage Patient information
such as Patient card preparation, distribution, and traceability
Attributes:
·
Excellent
communication and interpersonal skills.
Excellent verbal communicator and presenter
·
Customer focused:
Understands and delivers excellent customer service
·
Professional
presentation / presence.
·
Enjoys
interacting and participating in a team environment. Can work autonomously.
·
Self motivated
and positive
·
Outgoing,
confident and friendly
·
“Can do” attitude
·
Demonstrated
understanding of the function and purpose of pacing products and operates as a
technical support expert
·
Manages time
effectively: Well organized, able to set and reset priorities
·
Willingness and
ability to learn complex technical information
·
Technically &
clinically astute
·
Computer literacy
including sound knowledge of the MS Office suite of software.
Qualifications:
·
Bachelor degree
in Nurses/Medical field/Science related
is preferred
·
Experience in
Clinical Specialist is advantage.
Others:
·
Willing
to work after office hours/weekends.
·
Able
to work and stand in operating room during surgery procedures.
·
Able
to drive with license.
·
Able to travel overseas.