Remote Technical Support
Thanks for your interest in the Remote Technical Support position.
Unfortunately this position has been closed but you can search our 1,316 open jobs by clicking here.
JOB QUALIFICATIONS
- Bachelor's degree from an accredited college/university OR At least 1 year of customer service or support experience in a contact center, office or helpdesk environment or relevant work experience.
- Empathy.
- Excellent communication skills.
SKILLS/COMPETENCIES
- Ability to build relationships with patients that creates trust and engagement.
- Completion of secondary school.
- Fluent in Italian.
- Strong oral and written language skills in: English.
- Effective multi-tasking (navigating between programs to access customer data and input text during call).
- Basic to intermediate level of math skill required to assist customers with their vital statistics.
DESIRED/PREFERRED QUALIFICATIONS
- Post-secondary education.
- Diabetes and Therapy Knowledge.
- Experience using: SAP and MS Office suite (Word, Excel, Outlook).
- Comfortable with technology, quick to learn new technologies/solutions contributing to patient's success.
- Keyboarding 40 WPM average.
